You need your house cleaned, stat. There are chip crumbs all over the couch and pawprints on the wall (one of life’s mysteries). And your in-laws are scheduled to come visit.
You may find yourself wanting to just jump in with whatever house cleaners you see first. But it’s worth taking a bit more time to find a company that suits your needs and preferences.
Being selective when you choose a house cleaning company lets you:
Feel comfortable about who you invite into your home
Reduce the chance of having a bad experience
Enjoy the best cleaning service possible
And you don’t have to spend hours researching your options. We’ve broken down six quick steps to help you find a house cleaning company that’s a great fit for you.
Consider Your Needs
Before you dive into searching Google, take a moment to think about your own specific needs. Getting clear about what you need will help you find the right house cleaning company for you.
Consider questions such as:
Do I want a one-time service or ongoing cleanings?
Which areas of my home do I want cleaners to focus on?
When do I need a cleaning service?
What are my priorities — easy scheduling, no contracts, etc?
Another factor to think about is your budget. However, we recommend you avoid making this the only factor. If your goal is simply to find the lowest price, you may not end up with the best service available to you.
Once you understand your needs, you’re ready to begin the search.
Discover Your Options for Local House Cleaners
Depending on where you live, you may find a huge list of cleaning companies or just a handful. Either way, start off by choosing a few options and narrowing it down from there.
You can find local house cleaning companies by:
Searching on Google or Yelp
Asking friends about cleaners they’ve worked with
Posting in your area’s Facebook group for recommendations
Try to limit yourself to researching two or three potential choices at first. Otherwise, you may start to feel overwhelmed by information overload.
Take a Look At Their Reviews
One quick and easy way to learn more about a house cleaning company is by checking out what their past customers have said. You can find reviews by searching the company’s name on Google or Yelp — then browsing through recent customer experiences.
Look for trends or repeated points. Do past customers mention things like great customer service or an easy booking process? Are they raving about the great results?
You can also check to see if the company responds to reviewers. This can be evidence of an engaged company with a customer-centered mindset.
One thing to keep in mind is that newer cleaning companies may not have a ton of reviews yet. That’s normal, and it doesn’t necessarily mean they won’t be a good fit. If this is the case, skip to the next step!
Visit the Company’s Website
Reviews are a great way to learn about how customers describe a company. On the other hand, a website shows you how the company describes itself. Pop onto the potential house cleaner’s website and spend a few minutes browsing.
Start by checking out their:
Home page. What is the overall feeling you get from the company?
About page. Do you resonate with their story and values?
Services page. Will they be able to meet your needs within your budget?
FAQ page. What are their policies like?
Some companies also have a blog (like this one!) where you can get more information about specific topics.
After you’ve scrolled through their site, evaluate your initial impression. Does this house cleaning company seem promising? If so, it’s time to go right to the source.
Get in touch with the house cleaning company directly to get the rest of the story. Start by asking any questions you still have about the business. After that, you can request a quote for a cleaning service.
The company will probably ask you for some further details like:
Which of our service packages are you interested in?
What is the square footage of your home?
Where are you located?
What time of day is best for you?
After that, they’ll give you a free estimate. And if you feel good about it, you can move forward!
Try An Initial Cleaning
Research can only take you so far. To find out if you’ve found the best house cleaning company for you, you need to experience it for yourself. So book your first cleaning appointment and get a front-row seat to see how the company works.
One thing to keep in mind is that many house cleaners, like us, include an “initial cleaning fee” with some cleaning packages. This is because we spend extra time on the first appointment to get your home to its best and brightest state. If you choose to have ongoing cleaning services, we maintain this high level of cleanliness so your home stays sparkling.
After your first appointment, evaluate your experience. Was the cleaning team friendly? Were you happy with their work? Would you be interested in working with them again?
(If so, consider leaving a review — then you help make future customers’ search easier.)
The Clean Your Home Deserves
Finding the right house cleaning company can be tricky. But the results of finding a great fit? Worth it! You get a fresh space, more time and energy, and peace of mind knowing that your home is in good hands.
At Zanmi Home Services, customer satisfaction is our top priority. We go the extra mile to make sure you’re thrilled with your results. And we’re always happy to answer your questions and help you find the right cleaning service for your needs.